We NEVER share information you give us with any third party, and we will not sell your information to anyone. We respect your privacy.
Your street address and telephone number are only used to send you your order or give you information you requested. Your e-mail is only used for our infrequent company promotions, specials and updates, which you can unsubscribe from anytime.
Your Personal information will not be sold or given to others and will not result in spam
Your credit card will only be billed for the order you authorize, in the amount you authorize. If we need to charge you more than shows up on your receipt, we will contact you first (excluding larger custom orders that may need adjusting but again you will know before we authorize anything.
We will ship your products as soon as we can. You can check the status of your order at any time thru our order tracker, using your order number, once your logged into your account.
Your online receipt will show you the amount we will charge your card. If we need to adjust shipping charges, we will contact you before we process your order.
Data you send to this site is encrypted by industry-standard security protocols. We do not store your credit card information on our server after you have placed your order.
You can tell if it is a secure connection by looking in the Address Bar, and look for https to be at the beginning of the address and for the green lock icon or green bar.
Your always welcome to place your order over the phone, toll free, at (504-762-9464). Do not include credit card numbers in e-mail, as e-mail is not secure.
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future.
You have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
How we protect your privacy
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Sharing and Usage
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
Please contact customer service directly through our Contact page firstname.lastname@example.org.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.